Tuesday, August 12, 2008

Fulton EMS Director Reassigned As Part of 911 Call

ATLANTA (MyFOX Atlanta) --
EMS Director Alfred Rocky Moore has been reassigned as part of Fulton County's 911 Call Response investigation, say Fulton County officials.Fulton County Manager Zachary Williams announced the reassignment Tuesday.
Moore will continue to serve as Director of the Atlanta-Fulton County Emergency Management Agency until the completion of both the internal and independent investigations into the response of the incident. Moore's duties will be limited to oversight of the Atlanta-Fulton County Emergency Management Agency until the conclusion of the external audit of Fulton County's 911 operations, said Williams.The incident in question began Saturday, August 2, when Darlene Dukes called 911 for help because she was "in respiratory distress."
Moore said the 911 operator misheard the address Dukes gave and sent City of Atlanta Fire and Grady EMS to Wells Street in Atlanta when Dukes was actually at home on Wales Street in Johns Creek, north of Atlanta. Fulton County Emergency Services said the dispatch screen showed the call came from a cell phone in Johns Creek. Officials said when the dispatcher realized the mistake, she sent crews to the correct address. The patient was taken to North Fulton Regional Medical Center and later pronounced dead. Moore said the operator should have noticed that the call was coming from a cell tower in Johns Creek, not Atlanta. The mistake caused a 25-minute delay in response.

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